Blog and Website Live Chat Help and Support Software

Live chat software allows companies and website owners to communicate live and help visitors coming to their site.

Live website support software, also known as live help or live chat software, can increase your website presence by using live chat technology and gain sales leads. Live chat software allows individual websites, blogs, and company sites to communicate live with any or all visitors coming to their website(s).

Using live chat software is a cost effective tool that helps you sell your products and give a customer support service.

With just a click of the mouse, your web site visitors can contact your support team for live assistance direct from your website or blog. Your visitors can immediately talk to someone at your company who can answer all their questions, all in real time.

* Never miss another sale again - Chat live with visitors on your website, in real time. Help your blog or website visitors via Live Chat Support:

* Convert browsers to customers - Initiate chats with visitors instantly. Identify your most valuable visitors and convert browsers into buyers!

* Examine demographics of your visitors - Collect visitor information, such as geographic region, browser type, and operating system.

* Monitor your website traffic in real time - Log your visitor's footprint, referer, keyword and residence time. Optimize your Google/Yahoo PPC campaigns. Detect and prevent click fraud!

* Manage Support Tickets - Store questions and solutions frequently used for visitors, sort them into specific folders, and send them to your visitor instantly.

For security sensitive web sites, you can enable SSL secured connection for chats. When SSL is enabled, all chat messages are transmitted over the secure 256-bit SSL encrypted connection, preventing unauthorized parties from reading your live chat conversations.

Website Chat Support - Articles and Reviews

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LivePerson is a provider of online engagement solutions that facilitate real-time assistance and expert advice.

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