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LivePerson Help and Chat Support

LivePerson, Inc. (Nasdaq: LPSN), is a leading provider of online engagement solutions that facilitate real-time assistance and expert advice

Every month, LivePerson's intelligent platform helps millions of people succeed online; more than 8,000 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, rely on LivePerson to maximize the impact of the online channel. LivePerson is headquartered in New York City.

LivePerson objective is to deliver value through quality products and services that meet the information reporting and analysis needs of all customers, including meeting the needs of users with disabilities. LivePerson is designed to work with a broad range of assistive technologies, such as one-handed keyboards, refreshable Braille keypads, and text-to-speech readers. LivePerson also respects all of the Accessibility Options available under the Control Panels in the Windows Operating System. This includes the option to set the LivePerson application into High Color Contrast mode. More specifically, LivePerson has selected Freedom Scientifics' screen reader Job Access with Speech (JAWS) versions 4.5 and higher as the baseline for ensuring the proper user experience for blind users.

"Our inside sales customers have traditionally reported up to a 20% increase in incremental online lead generation with LivePerson intelligent engagement solutions," said Jim Dicso, Senior Vice President of Enterprise Sales & Service for LivePerson. "Ensuring the right visitor is targeted at the right moment allows LivePerson customers to encourage several of the desired business outcomes cited in this report, including the ability to provide better and faster customer service and support, and improve the quality of leads filtered through to the field, thereby improving overall sales effectiveness and win/close rates."

LivePerson offers solution packages for businesses of all sizes including:

Small & Midsize Business - Affordable and easy-to-deploy live chat and contact center solutions that increase sales and reduce service costs. Live Chat, Email Management, Click-to-Talk, Knowledge Base.

Large/Enterprise Organizations - Proactive chat and engagement solutions for high-traffic websites that improve conversion rates and deliver proven ROI.

LivePerson Website - http://www.liveperson.com